Hotel Property Management System
Front desk runs on a paper register and WhatsApp — the GM does not know occupancy, revenue, or housekeeping status without walking the property.
CAPABILITIES // WHAT GETS BUILT
What this system delivers for your team
Reservation calendar with room type availability, OTA booking import (manual sync), and group booking support
Live room status board — available, occupied, dirty, clean, out of order — updated by housekeeping from their phone
Check-in with ID scan, tariff assignment, advance collection, and auto-generated registration card
Guest folio tracking all charges — room, F&B, laundry, extra services — with real-time balance visibility
One-click checkout invoice with GST breakup, payment mode split, and corporate billing support
Night audit report with occupancy rate, revenue per available room (RevPAR), and collection summary
Every build is scoped to your organisation's workflow — features and modules may vary.
PROCESS // HOW I WORK
From scoping call to live system
Scoping Call
A 30–60 min free call to understand your workflow, team structure, and exact requirements. No commitment — just alignment.
Custom Build
I build the system to your specifications with weekly updates. All work is tracked — you see progress before final delivery.
Delivery & Handoff
Deployed to your infrastructure, your team trained, documentation handed over. Optional AMC for ongoing support.
FIT // WHO THIS IS FOR
Who this system is for
General Manager / Hotel Owner / Revenue Manager
Independent hotel, boutique resort, or serviced apartment with 20 to 150 rooms where the front desk operates on a paper register or a basic spreadsheet, and room status is communicated by calling the housekeeping team
The front desk cannot tell a walk-in guest whether a specific room type is available without physically checking the register and calling housekeeping — rooms are sometimes double-assigned
- —The front desk cannot tell a walk-in guest whether a specific room type is available without physically checking the register and calling housekeeping — rooms are sometimes double-assigned
- —Guest checkout takes 15 to 20 minutes because the billing team must gather charges from the restaurant, laundry, and minibar verbally and calculate the total manually
- —The owner calls the GM at 9 pm to ask how many rooms are occupied tonight and what the day's revenue is — the answer requires checking three different registers and takes 10 minutes to compile
BEFORE
Reservations are in a physical register and a WhatsApp group. Housekeeping status is communicated verbally. Guest charges accumulate on a paper folio that the front desk fills in. Checkout invoices are generated in Excel. The GM compiles an occupancy report manually every evening.
WITH THIS SYSTEM
Front desk sees live room availability and housekeeping status on one screen. Reservations are managed in a calendar view. Every guest charge posts to the folio automatically when added by the restaurant or laundry team. Checkout is a two-minute process. The GM opens the dashboard at any time for live occupancy, revenue, and room status. Night audit is one report generated in 30 seconds.
KEY OUTCOME
Guest checkout time: 15–20 minutes → under 4 minutes. Double room assignment incidents: eliminated. GM reporting time: 45 minutes daily → dashboard view in real time.
BUILD // WHAT I DELIVER
What gets built for you
PROCESS // HOW IT WORKS
Every build starts with a scoping call. I understand your workflow, adapt the system to your team, and deliver a detailed price estimate before any work begins.
Ready to scope Hotel Property Management System?
Book a free scoping call. I'll map your workflow, align the build to your team, and provide a detailed price estimate based on your requirements.
WORKS WELL WITH
These systems are commonly scoped together or phased into a connected build. Let me know during the scoping call if you're considering a multi-system setup — I'll structure the engagement accordingly.