PROCESS // HOW I WORK
From problem to running system in weeks, not months.
No 6-month discovery phases. No vague timelines. Every engagement follows the same 4-step process — and every price is fixed before I start.
Discovery Call
You explain the problem. I ask questions. No sales pitch, no NDAs required. I want to understand your operation — who does what, what breaks, what you need to track.
Scoping Document
Agreed scope. Detailed estimate. In writing. No surprises. Within 3 business days of the discovery call, you receive a detailed scoping document with modules, roles, timeline, and estimated total cost — confirmed before I start.
Build & Delivery
Build, review, iterate. You see progress every 2 weeks. I work in 2-week sprints, each ending with a working demo you can test. No disappearing for months and reappearing with a finished product.
Launch & AMC
I maintain and evolve it monthly. You never outgrow it. The AMC keeps the system running, patched, and improving. Small feature additions are included — no new quotes needed for minor changes.
EXAMPLE // WHAT A SCOPING DOC LOOKS LIKE
This is the kind of document you'll receive 3 days after a discovery call.
SCOPING DOCUMENT
Client: [Hospital Name] · System: Shift Handover Manager · Date: June 2026
SYSTEM OVERVIEW
MODULES
| Module | Description | User Roles | Est. Weeks |
|---|---|---|---|
| Handover Log | Structured shift item logging with priority and dept tags | Shift Staff, Dept Head | 2 wks |
| Ack Tracker | Incoming shift acknowledgement and escalation workflow | Incoming Staff, Admin | 1.5 wks |
| Audit Export | 90-day history, PDF export formatted for NABH auditors | Admin, Director | 1 wks |
DELIVERY TIMELINE
Week 1–2
Auth + Schema + Base UI
Week 3–4
Handover Log + Ack Module
Week 5–6
Audit Export + UAT + Launch
PRICING
TOTAL FIXED PRICE
₹2,00,000₹15,000 / month after launch
40% upfront · 40% mid-delivery · 20% on launch
Actual scoping documents are specific to your system and organisation. No two are identical.
FAQ // COMMON QUESTIONS
Questions I always get
If you have a clear operational problem and it's not covered by my 49 existing systems, I build custom. The same process applies — discovery call, scoping document, transparent pricing, 3–24 week delivery. My systems list shows my domain expertise, not a hard boundary.
Any scope addition is handled as a change order — documented, priced, and approved before I begin the extra work. Small adjustments within the agreed scope are absorbed. New features are quoted. You always know what something costs before it happens.
No. I provision cloud infrastructure as part of the build and maintain it under the AMC. If you have an existing IT environment or data residency requirements, I can discuss options in the discovery call.
If your existing software has an API, integration is usually possible and will be scoped separately. Common platforms like Tally, SAP B1, Zoho, QuickBooks, or any ERPs can be integrated — I will assess feasibility in the discovery call and give you an honest answer before committing to anything.
It's 30 minutes over video call. You explain your operation — what you track, what goes wrong, what you wish worked better. I ask questions about user count, locations, existing tools, and compliance requirements. At the end I'll tell you whether I can help, and if so, roughly what scope I'd recommend.
Cancel with 30 days' written notice. The system and source code remain yours. I hand over the full codebase and deployment documentation so you can host it independently or pass it to another developer. I don't build dependencies that lock you in.
The base interface is in English, but I can add Hindi or regional language support as a scoped addition. This is typically a 1–2 week effort depending on the system complexity. Raise it in the discovery call and I will include it in the scoping document.
The scoping document defines what working means. If the delivered system doesn't match the agreed spec, I fix it — covered under the build price. The first month of AMC includes a stabilisation period where all bugs raised are resolved at no extra charge.