Transport Management System
Dispatchers coordinate by phone and WhatsApp — customers call every hour asking where their shipment is, and billing takes 5 days after delivery because the team is chasing POD documents.
CAPABILITIES // WHAT GETS BUILT
What this system delivers for your team
Order intake from customer with load consolidation suggestions based on route, vehicle capacity, and delivery window
Load planning board showing vehicle capacity utilisation and route assignment with map view
Driver mobile app for trip acceptance, delivery stop navigation, and POD capture with photo and e-signature
Real-time GPS tracking for customers — live shipment location visible on a shareable tracking link
Proof of delivery capture with recipient name, timestamp, photo, and e-signature — instantly available to the billing team
Freight invoice generated from trip data — distance, weight, rate card, and detention charges — eliminating manual billing
Fleet utilisation analytics — vehicle uptime, load factor, trips per vehicle, and revenue per km — to identify under-deployed assets
Every build is scoped to your organisation's workflow — features and modules may vary.
PROCESS // HOW I WORK
From scoping call to live system
Scoping Call
A 30–60 min free call to understand your workflow, team structure, and exact requirements. No commitment — just alignment.
Custom Build
I build the system to your specifications with weekly updates. All work is tracked — you see progress before final delivery.
Delivery & Handoff
Deployed to your infrastructure, your team trained, documentation handed over. Optional AMC for ongoing support.
FIT // WHO THIS IS FOR
Who this system is for
Operations Director / MD / Logistics Head
Mid-size transport company, 3PL provider, or large shipper with their own fleet of 20 or more vehicles, executing 50 or more shipments per day, where dispatch coordination happens through WhatsApp and phone calls and customer shipment visibility is zero
Customers call the operations team 4 to 5 times per day asking for shipment updates — the operations team has to call the driver to get an answer, and the driver is often unavailable mid-route
- —Customers call the operations team 4 to 5 times per day asking for shipment updates — the operations team has to call the driver to get an answer, and the driver is often unavailable mid-route
- —Freight billing is done 4 to 5 days after delivery because the billing team waits for the physical POD document to return to the office — in the meantime cash flow is stuck
- —The MD wants to know fleet utilisation — which vehicles are profitable and which are idle — but this information does not exist because trips are coordinated informally with no system
BEFORE
Orders come in by phone and email, dispatchers assign vehicles by calling drivers on WhatsApp, and customers get no tracking. Delivery confirmation is a physical POD document brought back by the driver. Billing is prepared 4 to 5 days after delivery. Fleet utilisation is estimated by counting trips in a register.
WITH THIS SYSTEM
Orders are entered in the system and load planning is automated. Drivers receive trip assignments on their phone and navigate with the app. Customers track their shipment on a live link. POD is captured digitally at delivery — billing is generated within hours. The operations manager sees live fleet positions, load factors, and delivery status on a map without a single phone call.
KEY OUTCOME
Customer shipment visibility: zero → real-time tracking link. Freight billing TAT after delivery: 4–5 days → same day. Fleet utilisation analytics: unavailable → real-time per-vehicle dashboard.
BUILD // WHAT I DELIVER
What gets built for you
PROCESS // HOW IT WORKS
Every build starts with a scoping call. I understand your workflow, adapt the system to your team, and deliver a detailed price estimate before any work begins.
Ready to scope Transport Management System?
Book a free scoping call. I'll map your workflow, align the build to your team, and provide a detailed price estimate based on your requirements.
WORKS WELL WITH
These systems are commonly scoped together or phased into a connected build. Let me know during the scoping call if you're considering a multi-system setup — I'll structure the engagement accordingly.